Mediation is a voluntary, confidential and cost-effective way to resolve disputes without going to court. It brings together the people or organisations involved in a disagreement, with the help of an independent and impartial mediator, to explore solutions and reach a mutually acceptable outcome. The process is flexible and tailored to the needs of those involved.

Our mediation practice areas

Mediation is commonly used in a wide range of civil and commercial disputes, including:

  • Business or commercial contract disagreement
  • Property and landlord/tenant issues
  • Disputes arising from building or construction projects
  • Professional negligence and liability disputes
  • Partnership and shareholder disagreements
  • Consumer and customer disputes
  • Claims involving individuals, small businesses, or larger companies

Key features of mediation

  • Voluntary: Mediation only takes place if all parties agree to participate. You remain in control of the outcome throughout the process.
  • Confidential: Discussions in mediation are private. Nothing said in mediation can be used in court if the process doesn’t result in a settlement.
  • Impartial: The mediator does not take sides, give legal advice, or make decisions. Their role is to facilitate open, constructive dialogue.
  • Efficient: Most mediations are completed in a day, and many disputes are resolved quickly compared to lengthy and costly litigation.
  • Cost-Effective: Mediation can significantly reduce legal and court costs. It often avoids the financial and emotional toll of court proceedings.
  • Flexible and Informal: The process is less formal than a court hearing and can be arranged at a time and place convenient for all involved (including online).

Mediation vs court proceedings

Unlike court proceedings, which are typically formal and adversarial, mediation provides a forum for constructive problem-solving. The goal is not to decide who is right or wrong, but to find a practical way forward that works for everyone involved.

Many courts now expect parties to attempt mediation before bringing a case, and a failure to do so can have cost consequences.


Mediation works

Mediation has a high success rate. Even when a full agreement is not reached on the day, the process often helps to narrow the issues and improve communication, paving the way for a resolution.

Have a question that you’d like to discuss?

If you would like to discuss a potential mediation, or have any questions about the process, please feel free to get in touch. Initial enquiries are welcome and without obligation.
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Why choose mediation over litigation?

Faster & more cost-effective

Mediation usually concludes within days—far quicker and cheaper than the months or years involved in litigation, with reduced legal and expert fees

Confidential & flexible

Unlike public court cases, mediation is private and tailored to your needs. What you share “without prejudice” can’t be used in court

Preserves relationships

A collaborative process that focuses on constructive outcomes, helping to maintain or restore business and personal relationships

Control in your hands

You—and not a judge—decide the outcome. Mediation supports deeper, interest based dialogue that regularly delivers more satisfactory resolutions