FAQs

Mediation is a confidential and voluntary process where an independent mediator helps people or organisations in dispute work towards a mutually acceptable solution. It’s an alternative to going to court and is often quicker, less stressful, and more cost-effective.

Mediation can be used to resolve a wide range of civil and commercial disputes, including business disagreements, contractual issues, property and landlord/tenant matters, construction disputes, professional negligence, partnership breakdowns, and many more.

You don’t need to have a solicitor present during mediation, although you can choose to have one if you wish. Some people seek legal advice before or after the mediation to help them understand their rights or to review any agreement reached.

If mediation does not result in a full agreement, you are free to pursue other options, including litigation. Mediation is confidential and “without prejudice”, meaning that what is said cannot be used later in court, unless both parties agree otherwise.

Not automatically. However, if an agreement is reached, it can be recorded in writing and signed by the parties. If appropriate, this agreement can be made legally binding — either through contract or court order — depending on what both sides want.

Most mediations are completed in one day. More complex matters may take longer, but mediation is generally much faster than going through the courts.

Mediation can take place in person at a neutral venue, at the offices of the parties involved, or remotely via video conferencing. We’ll discuss with you what works best for your situation.

The mediator is a neutral facilitator. They won’t take sides or make decisions. Instead, they help guide the conversation, clarify issues, and support constructive dialogue so the parties can work towards a resolution.

That’s absolutely fine. Mediation can be conducted entirely in separate rooms (or virtual breakout spaces) if needed. Many mediations are handled this way. We will work with you to ensure that the process is as comfortable and manageable as possible.

Yes. Everything discussed in mediation is private and confidential. This applies to both joint and individual meetings with the mediator. Nothing is shared without your permission.

The cost of mediation varies depending on the complexity of the dispute and the time involved. It is usually shared between the parties. We’ll provide you with a clear and transparent fee structure in advance, with no hidden costs.

While mediation is voluntary, courts in the UK increasingly encourage parties to try mediation before proceeding to trial. In some cases, refusing to consider mediation without good reason can affect how legal costs are awarded.

Simply get in touch with us. We’ll be happy to discuss your situation and answer any initial questions you may have — with no obligation. If mediation is suitable, we’ll guide you through the next steps and help arrange everything from there.